Question

I am on desktop and I went to the section where it ask to change your password but I don't remember my old password to get a new password.

 

Answer 1

Good Morning, 

There is a "Forgot Password" function on the initial log in screen. It is located just below the text boxes you would use to input you Employee ID and Password. Hubworks will send you a temporary password, you can then use the temporary password to log in and change your password. 

Please email us directly at CustomerSuccess@altametrics.com if you need any further assistance.