Employee cant log in. Credentials error.

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asked Nov 9, 2017 in Zip Schedules by anonymous

Employee downloaded app. Got email with password. Goes to app tried to log in and it say credentials error. How do we fix this.

Rhonda

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1 Answer

answered Nov 17, 2017 by anonymous

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Hello,
For this issue please email us at customersuccess@altametrics.com. In your email please include the email address for the employee that is having issue and the account owners login email address. We can take a look at the account and set a password for your employee if need be.

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